Direct access to manufacturer expertise for customers in Italy

Schmid AG energy solutions has been implementing innovative biomass heating plants in Italy for many years. The biomass combustion systems up to 8 MW for process, local, and district heating are developed and manufactured in-house by Schmid.

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Since January 1, 2026, customers and partners in Italy have been served directly by Schmid AG energy solutions. This includes sales and customer service.

From January 2021 to the end of December 2025, the sales and service of Schmid systems in Italy (excluding South Tyrol) will be carried out exclusively by Viessmann S.r.l. Italy.

Both companies have evolved in recent years and adjusted their strategic focus accordingly. Due to this realignment, the previous exclusivity agreement was not renewed. Both companies will honor the agreed exclusivity periods for certain projects that have already been started and are open to further cooperation on a project basis.

Direct coordination via Schmid enables customers and partners in Italy to work more closely together, have personal access to Schmid specialists, and receive fast, individual support in all project phases.

Schmid stands for efficiency, quality, durability, and reliability—and thus contributes significantly to the economic success of its customers.

  • Schmid customer benefit from:

    • Individual consulting and project management for heating plants and biomass combustion boxes directly from Schmid
    • Fast response times to inquiries and service calls
    • Direct access to technical expertise and product innovations
    • Competent customer service for maintenance, troubleshooting, repairs, and spare parts
  • First-hand technological expertise:

    • Combustion systems with state-of-the-art technology for efficient, flexible, and fully automatic combustion of a wide range of biogenic fuels
    • Efficiency-enhancing systems such as active flue gas condensation with absorption or compression heat pumps
    • An advanced product portfolio for the residential sector
    • Competent services with remote monitoring, technical optimization, and maintenance by our specialists
    • Innovative solutions for increasing efficiency, reducing emissions, and ensuring operational saftey

Direct support allows us to provide our Italian customers with even more targeted assistance and give them access to our entire range of technical expertise. This proximity creates trust—and genuine added value.

Philipp Thalmann, Member of the Executive Board, Head of Customer Solutions, Schmid energy solutions

Contacts Sales Italy

Italy, excluding South Tyrol:

Matteo Pippa – T +39 348 68 25 557
matteo.pippa@schmid-energy.it

Andreas Soder – T +41 79 233 51 73
andreas.soder@schmid-energy.ch

South Tyrol:

Josef Thanei – T +39 349 31 83 096
schmid.ecoline@sonnenheimhof.it

Contacts customer service Italy

Italy, excluding South Tyrol:

T +39 045 245 7462
aftersales.italy@schmid-energy.it

South Tyrol

Wallnöfer Günther & Rudolf OHG
T +39 0473 626755 | office@elwgr.it

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