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KÖB Service at a glance

We offer comprehensive services for the optimum operation of your heating system. Thanks to our high and long-standing availability of spare parts, we guarantee fast response times and short downtimes. Our range of services includes maintenance, troubleshooting, operational optimization and the supply of tailor-made spare parts packages, which can also be ordered via our online store.

  • Köb KPT

    KÖB Pyrotec / Vitoflex 300-UF

  • Köb Pyrot

    KÖB Pyrot / Vitoflex 300-RF

The new location in Wolfurt (AT) is run by former KÖB employees with a total
with a total experience of over 80 years.

Thus, Schmid GmbH energy solutions guarantees operational reliability for the product types PYROT / PYROTEC / VITOFLEX-300 (RF / UF).

Thanks to this experience we are your strong partner for service of KÖB / Viessmann - plants. 

  • Technical support
  • On-site repairs and troubleshooting
  • Service and maintenance of the equipment
  • Maintenance packages
  • Spare parts service worldwide
  • Optimization of the operation of the plants
  • Control conversions to the latest Schmid generation

 

Find your spare parts quickly and directly in our webshop!

A man is sitting in front of 2 computer screens and has the telephone receiver in his left hand.

All-round support - to preserve your investment


Short response times and fast, sustainable elimination of a malfunction are among the most important factors in the service business. In order to keep downtimes as low as possible, our experienced specialists are at your disposal

Telephone number
Head Office en: +49 (0)711 70 956 50

Man operates control PersonalTouch visio on digital display on an electronic control cabinet to operate the wood heating system.

Training

As a customer-oriented company, Schmid offers practical in-house and on-site training. Our training offers can of course be adapted to individual needs. For example, in addition to a detailed explanation of the function and maintenance of the various plant components, an operator training course also includes in-depth knowledge of the control system, process engineering, and information and measures for troubleshooting.

To the training overview

KÖB customer service

Thanks to our many years of experience, we are your strong partner for service of KÖB / Viessmann - plants. Our offer includes the supply of spare parts, execution of maintenance, troubleshooting up to the optimization of operation. Short response times and a fast, sustainable elimination of a malfunction are among the most important factors in the service business. In order to keep downtimes as low as possible, our experienced specialists are at your
are at your disposal.

Spare parts

Thanks to our high spare parts availability at the new location in Wolfurt (AT) and our spare parts warehouses in Switzerland and Germany, we are able to supply the required spare parts worldwide. In order to additionally increase the operational reliability and availability of your plant, we will be pleased to advise you on the compilation of customized spare parts packages.

Your advantages:
- Fast spare parts availability thanks to spare parts warehouses
- Spare parts packages tailored to your needs
- Increased operational reliability and plant availability
- Competent advice thanks to qualified personnel
- Web store for spare parts (under construction)

Maintenance

With the conclusion of a maintenance package you achieve the maximum availability of your plant. A maintenance contract concluded with us ensures regular inspection and maintenance of your KÖB / Viessmann system. At the same time, you have the opportunity to proactively plan upcoming repairs and thus reduce unwanted downtime to a minimum.

Our services:
- Free telephone support (during business hours)
- Contract duration unlimited (duration min. 1 year, can be terminated at any time)
- Start of contract possible at any time (up to any system age)
- Regular inspection and maintenance (1x per year) included
- Inspection and maintenance according to inspection and maintenance checklist

Your advantages:
- High operational reliability and plant availability
- Highest possible status of technological and safety standards
- Efficient and gentle operating behavior to extend plant service life
- Proactive resource planning and scheduling of agreed maintenance activities
- Reduced planning and monitoring effort for the plant operator

Renewal of the control system and operational optimizations

Bring the control system of your plant up to the latest state of the art. The costs are massively lower than a new acquisition.
This significantly extends the service life of your furnace and lowers operating costs.